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Manage the Task, Not the Person

In the early 1970’s Paul Hersey and Ken Blanchard developed one of the most popular and used leadership models which is called Situational Leadership. While I think a more appropriate name would have been situational management since it deals primarily…

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A Players Manager

Bobby Cox, the manager of the Atlanta Braves baseball team, is retiring at the end of this season after 29 seasons as a manager. He is fourth on the all time list of wins by a manager. His teams in…

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Developing Future Leaders Today

Often times when companies have to squeeze the financial belt, developing employees and creating future leaders gets pushed aside. However building a sustainable company requires having a leadership growth and succession plan in place at all times. In a recent…

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A Matter of Perception

Have you ever been treated unfairly at work? Were you ever asked to do more than your fair share? Have you gone above and beyond all reasonable requests, doing an exemplary job and getting no recognition? That is how Joelle…

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Natural Talents and Exceptional Performance

Jay Niblick, a colleague and friend, has recently published a book titled, What’s Your Genius? (available on Amazon.com). In the book, Jay collected data from over 197,000 people in 23 countries in order to identify those key characteristics that separate…

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No More Background Checks in Hiring

Many employers are not aware of this, but the EEOC is currently working on new guidelines regarding the use of background checks in hiring decisions. Also, there is pending action on both the legislative agenda as well as legal field…

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The Power of Optimism

One of the chapters in my book, Turning Potential Into Action: Eight Principles for Creating a Highly Engaged Work Place is titled The Power of Optimism. I won’t repeat the chapter here, but the gist is that an optimistic environment…

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Talent Management – Measuring Success

Imagine that these are numbers for your business: 70% of users are dissatisfied with the process 50% of customers regret their buying decision 46% turnover among new buyers 46% failure rate from the process Less than 20% of transactions ate…

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Undercover Boss

A few weeks ago I watched the new TV program Undercover Boss. I am not much of a fan of reality programs, but the concept intrigued me and since I am in the organizational development business it seemed like good…

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Three Leadership Talents

According to Michael Maccoby, a globally recognized expert on leadership, there are three distinct roles of a leader. Those roles are strategic, operational, and relational. It is important for the success of any organization to have leaders who can competently…

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Transformational Leaders Solve Problems

Transformational Leadership has recently gone from being just a nice idea an organizational imperative for any individual or company to thrive in today's world. Deepening our understanding of what it means to be Transformational Leaders allows us to more effectively…

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Leadership and Communications – Part I

“Your listeners won’t care how much you know until they know how much you care.” - Anonymous One fundamental truth about effective communications is that people will not believe what you say if they don’t believe in you. Credibility is…

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Watch What a Sneeze Can Do

In “Don’t Bring It to Work” there are lots of examples of how a system works. One of the most interesting comes from nature. It is called “The Butterfly Effect.” Physics has shown us that small variations in the initial…

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